Cookie Policy
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1. What is a cookie ?
A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows your browser to be recognized and certain information to be stored.
2. Why do we use cookies ?
On the Telsam website, we use cookies to:
Improve your user experience (smooth navigation, remembering your preferences).
Analyze traffic (via tools like Google Analytics) to optimize our services.
Facilitate access to specific features (forms, customer areas).
3. What types of cookies do we use ?
Technical cookies: Essential for the proper functioning of the site (e.g., authentication, security). They do not require your consent but can be disabled via your browser settings cnil.fr.
Performance cookies: Measure audience and analyze user behavior to improve the site.
Third-party cookies: From external services (e.g. YouTube, social networks). Their placement is subject to your consent.
4. How to manage your preferences ?
On your first visit, a consent banner allows you to accept or refuse non-essential cookies.
You can change your choices at any time via the "Manage cookies" link at the bottom of the page.
To disable all cookies, configure your browser (Chrome, Firefox, Safari, etc.) according to the instructions available on cnil.fr
5. Retention period
Cookies are stored for a maximum period of 13 months (in accordance with CNIL recommendations).
6. Sharing of data
Some third-party cookies (e.g., Google Analytics) may transmit anonymized data to partners. No personal data is sold or shared without your explicit consent.
7. Your rights
In accordance with the GDPR, you can:
Access, rectify or delete your data.
Withdraw your consent at any time.
File a complaint with the CNIL.
To exercise these rights, contact us at: contact@telsam.fr
How to contact us?
For any questions about our cookie policy:
📧: contact@telsam.fr
📞 : +33 (0)4 93 83 77 05
Update
This policy is subject to change. We encourage you to review it regularly.
Sources and compliance:
CNIL – Cookies and trackers cnil.fr
GDPR and cookies – Leto.legal
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